Order Communication

Order Communication

I have not heard from you since placing my order

You should receive an order confirmation email shortly after completing your purchase.

If you cannot find the email:

1. Check your spam, junk and promotions folders.
2. Search your inbox for “SilkWorm Creations”.
3. Confirm which email address you used when placing the order.
4. Check that the email address entered at checkout was correct.

Please contact us if you still cannot find the confirmation so that we can check your order details.