Technical Assistance

Technical Assistance

I am having difficulty customising or ordering a product

Our customisation video tutorial explains how to create and order a personalised product.

View the Customisation Video Tutorial

For the easiest ordering experience, we recommend using a desktop or laptop computer where possible.

If you experience a technical problem, please contact us on WhatsApp and include:

• A short explanation of the problem
• The product you are trying to customise
• A screenshot of the error or problem
• The device and browser you are using

This information will help us identify the problem more quickly.